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Tourism: Sector studies research project

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Corporate author/s:

Human Sciences Research Council (HSRC); Department of Labour South Africa

Person/s author/s:

Earle, Nicci


research report



Within the context of the national importance assigned to the development of the South African tourism sector as a contributor to overall national economic and employment growth, this sector study attempts to answer one key question for its client, the Department of Labour: Are skills shortages constraining growth within the tourism industry? Towards answering this question - the primary subject of the synthesis and recommendations chapter, the report presents a relatively comprehensive and cohesive picture of the tourism sector. Studies of the tourism sector are made notoriously challenging due to the complex nature of the sector; the fact that multi-faceted and inter-connected issues need to be discussed in a linear fashion; and the critical lack of definitions, boundaries and hard data. In order to limit the scope of this study, only three tourism sub-sectors have been included at the levels of data and discussion: hospitality; travel and tourism services; and conservation and nature guiding. Each of these is a recognised sub-sector of THETA (the Tourism, Hospitality and Sport Education Training Authority), however they do not make up the whole of the THETA universe, which also includes sports and entertainment as well as gaming and lotteries sub-sectors.

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