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TVET Social-Media Sentiment Analysis -Summary Report


Date posted:

2024/04/24

Publication year:

2021

Corporate author/s:

University of Fort Hare

Person/s author/s:

Prof Kim Viljoen and Prof Liezel Cilliers

Output-type:

research report

This report summarises the results of three studies conducted by Professors Kim Viljoen and Liezel Cilliers examining student sentiment on social media towards the 50 Technical and Vocational Education and Training (TVET) colleges in South Africa. Three social media platforms were examined; namely Facebook, Twitter, and Instagram and the in depth reports of each study are available on the Department of Higher Education and Training (DHET) website. The analysis was conducted from January 2019 to June 2020, which represents an 18-month period in the academic cycle of the TVET colleges and includes the start of the Corona Virus Disease (COVID)-19 pandemic. Additional research was conducted on Facebook from April to May 2022. Sentiment analysis is the most appropriate methodology for analysing social media platforms, as it extracts posts and comments over a specified period of time in order to find trends and patterns in the data.

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